Wednesday, March 30, 2016
Tuesday, March 29, 2016
Viking River suffers bad PR after charging dead woman rebooking fee
Rules are rules, but sometimes cruise lines need to think about common sense. When they don't, it makes them look cold and uncaring. Take this Colorado man's situation. His wife died before their planned European cruise. Respecting her wishes, he decided to continue on the trip. He let Viking River know that he would still be going but his deceased wife would not. Of course the cruise company charged him a change fee of $850.
Aside from being uncaring, this rule makes no sense to me. The cruise takes on no extra cost by her not being there. He has the cabin, so they can't resell the room.
The media got a hold of the story and Viking dropped the fee. A relatively happy ending. Let's hope Viking learned their lesson.
Aside from being uncaring, this rule makes no sense to me. The cruise takes on no extra cost by her not being there. He has the cabin, so they can't resell the room.
The media got a hold of the story and Viking dropped the fee. A relatively happy ending. Let's hope Viking learned their lesson.
Monday, March 28, 2016
Video Review: Viking Hlin
With so many questions about river cruising, every video is helpful. This one from Sixty and Me is very casual but also very personal and provides a good sense of the space and intimacy on board.
Sunday, March 27, 2016
Cruise Needs' Tweets of the Week
They say you can't always get what you want. You can. What they don't tell you is that you have to book a cruise first. #details
— Carnival Cruise Line (@CarnivalCruise) March 21, 2016
plus 5 pounds in a little over a week. unli buffet all day, eveeeeryday. #cruiselife #vacay
— Camille (@mommycamsie) March 27, 2016
@JoCoCruise Unpack once. Explore a new city most every day. Pack once. #CruiseLife
— Brick (@caramida) March 27, 2016
What a view! #CrusieNorwegian #CruiseLife @devrockne pic.twitter.com/6mjxz0O3f9
— Cruise Nation (@Cruisenation) March 22, 2016
My Viking Journey: New Fish In The Water https://t.co/HyB00aSl4D #cruise pic.twitter.com/YUUyLUkwgt
— Chris Owen (@ChrisCruises) March 27, 2016
Thursday, March 24, 2016
More details on Carnival's Cuba plans
President Obama's trip to Cuban provided the perfect backdrop for Carnival's latest announcement. The company's Fathom brand received permission from the Cuban government to stop at the island. The new Cuban-bound itineraries will start in May.
Look for other cruise companies to announce their Cuban plans soon.
Look for other cruise companies to announce their Cuban plans soon.
Wednesday, March 23, 2016
Wednesday, March 16, 2016
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