A few years ago, Royal Caribbean brought in experts in industrial productivity, including DHL and the German carmaker Porsche, to help manage complex flows on the ship. As an example, the efficiency experts helped determine where to locate waiter stations in the main dining room to reduce the number of footsteps needed to serve hundreds of diners simultaneously.
Read the whole article to learn more about how each new generation of ship creates a new set of logistical challenges for the cruise lines.
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