Tuesday, September 8, 2015

Carnival Liberty returning to San Juan

After initially implying the ship would sail Monday night, Carnival announced the Carnival Liberty will not complete its current cruise. Still dealing with the after effects of Monday's engine room fire, the ship is awaiting permission to sail from St. Thomas to San Juan. From there, passengers will have the option of staying onboard and exploring Puerto Rico or of returning home. The company also said that passengers will get a refund and a 50% discount on a future cruise.

While the good news is that no one was injured, the massive disappointment and inconvenience for the passengers remains a black eye for Carnival. One bad news story and one boat load of frustrated passengers can undo much of the goodwill the company built up since the Triumph. We hope the passengers make the most of their time in San Juan and we hope this is the last issue to impact a Carnival ship.

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