Saturday, May 23, 2015

Bermuda Bump: customers have great time on stranded Norwegian Dawn

No cruise line ever wants their ship stranded anywhere. And most passengers certainly don't want to be stuck, but everyone associated with this week's semi-stranded sailing on the Norwegian Dawn seemed to have a great time. Despite striking a coral reef near Bermuda Tuesday, the ship still made its return to Boston on time. Passengers still got to enjoy the island and the ship was fully functional throughout the temporary repairs. Customers also gave high marks to the captain for how he handled the delay and for his clear communications.

Accidents at sea are very serious and potentially very dangerous, but this is the type of event that NCL and the industry should highlight. Even with a totally unplanned delay, the vast majority of the ship felt self and had a great time.

No comments:

Post a Comment